We appreciate you ordering from Azana Gifts! Most in-stock and personalised orders are processed and shipped within 3-5 business days. All new orders are subject to address and billing verification. Some orders, regardless of shipping method, are placed on hold if the customer information does not allow authorisation.
We are unable to cancel, change, or make any edits to an order once it reaches the processing state. An order in the processing state is being prepared for shipping and can no longer be edited. All international orders are responsible for all duties and taxes incurred upon delivery. Please note: the AzanaTek, the owner of this site reserves the right to cancel an order at any time. If your order is cancelled any funds collected will be returned.
To check your order, please check your confirmation email or login in your account. By creating an account, you will be able to move through the checkout process a lot faster!
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