Delivery Information

Additional 

The figures quoted are for guidance only. Because we source products worldwide we operate a dynamic postal fee structure. This enables us to present you with the best shipping rate at the time of purchase. To see the rate add the item to your cart and we will search our carriers and show you he best tracked shipping rate at that time.


UK
£3.95  - 4.99  UK Standard Delivery - Tracked: 3-5 days.
At the time of promotions, we offer free shipping on some products or for a minimum spend.
For urgent next day please contact us by email,  approximate cost +£5.00 standard tracked delivery Please note not all items can be sent next day delivery.
Ireland
£7.16 Tracked 3-5 days.
£9.99 Tracked 24hrs from dispatch

European Union
£12.99 EU Tracked 48hrs
£9.99 EU Tracked 5-7 days.


The USA - Canada
£18.95  7-10 days


Rest Of The World
The fee is shown at checkout.
Please contact us if you have a query.


Please note that due to seasonal occasions demand, delivery dates may vary. However, we will always keep you informed. On average, delivery takes 2-3 days from the date of order but can take longer for countries outside the EU. Your package will need to be signed for on receipt. You can also arrange for your delivery to be accepted by a neighbour or left in a safe place. These options will all be available when you are contacted, and all deliveries are tracked. 


Please note that products offered as "free" or where you pay the shipping and handling cost may take between 14-21 working days to arrive. Multiple items may arrive separately. 


CUSTOMS INFORMATION FOR INTERNATIONAL CUSTOMERS:

All internationally shipped items are subject to customs checks and potential charges. Each country’s customs arrangements are different. Please be aware that we are not liable for charges levied or delays of items held at customs.

Legally we are obligated to mark all international shipments with the true value of the goods. If your item is a gift, although we can remove the value from the delivery note, we cannot from the shipment’s customs information on the package.


GENERAL NOTES:

All orders are confirmed upon receipt and we aim to dispatch all orders the same day (we do not process orders on Saturdays, Sundays, or Bank Holidays) providing your order is in stock. Please be aware when placing an order, that all personalised items can take up to 2 weeks. When your order is ready to be dispatched, you will receive an email confirmation.

Orders made on a weekend or bank holiday will be processed the next working day. Any orders that need items to go to separate/ different addresses need to be ordered separately.

At registration, we ask you for your billing address and delivery address. Please make sure when you select your delivery address that it is the correct one, and you are able to sign for it at that address.

All our products are checked, packed and shipped manually. We always try to do our utmost to send your parcel as soon as possible. Generally speaking, within Europe and the UK you’ll receive your package within a few days. Sometimes, due to sudden demand, it could take a little longer for your parcel to arrive (but at the latest about two weeks). Please be patient: your order will arrive, don’t worry!